Week 2: The One Where I Began Qualtrics

5/23 – 5/26

Now, we begin week two. This week, I am working 8 am to 1pm, so that I could take Friday off.

Every Monday, Wendy sends out a report for FootPrints that includes information on everyone in marketing’s open tickets. This is to allow them to see what’s past due, due this week, ongoing, whether or not they need to respond to an information request, etc. It keeps people moving on their projects too. So today, she handed off that responsibility to me, and I formatted and organized the report and sent it to everyone. Also on Monday Wendy and I learned and standardized the process flow for purchase orders. We drafted the information and put it on SharePoint so that everyone in marketing could have access to that essential information. Now, no one will be confused about POs! Next, I began my training in Qualtrics. Qualtrics is a surveying program that GK is currently in the process of switching to. After this training, I will be able to program surveys for delivery for GK.

On Tuesday, I finished my Qualtrics tutorial and began migrating surveys from C-Vent (the old program) to Qualtrics. I finished five surveys today. Also, we are launching a new project today called Brand Awareness. We sat in on a meeting between Wendy and I and Greg Timpany, the GK survey guru. This new survey will be huge, and its objective is to gauge how aware consumers are of GK, by itself and compared to our competitors. It is a tool that we will build now and then use annually for many years. This is really exciting!

HUMP DAY! On Wednesday, I continued migrating surveys. I also got to sit in on a meeting down in the product department. Every other Wednesday, their department gets together to discuss and update each other on their various projects. My supervisor loves to sit in on their meetings because their project management is amazing and she learns a lot from them. For me, it was fascinating to see another facet of Global Knowledge and I gained a lot of insight into what we really produce. It was fun to see.

Thursday, I mostly just continued migrating surveys. Not super exciting, but important to keep this project moving for Wendy.

 No work on Friday!